Purpose of Job
• To design, deliver, and evaluate training programmes that enhance the skills and knowledge of staff and volunteers, ensuring they are equipped to meet the charity’s objectives and provide high-quality services.
Scope of Work
• Develop and implement training programmes in line with the charity’s goals and objectives. This includes mandatory/statutory training such as (but not limited to) H&S, GDPR
• Conduct training needs assessments to identify gaps and areas for development. This must include all mandatory/statutory training.
• Design engaging and effective training materials, including e-learning modules, workshops, and manuals.
• Deliver training sessions to staff and volunteers, using a variety of methods to suit different learning styles.
• Evaluate the effectiveness of training programmes and make improvements based on feedback.
• Maintain accurate records of training activities and outcomes.
• Collaborate with other departments to ensure training is aligned with organisational needs.
• Stay up to date with best practices in training and development.
• To undertake any other specific duties that may be required
Degree of Autonomy
• Support individuals to achieve a high level of Individual and organisational competence to enhance their capability.
• Be able to apply a variety of training styles and resources based upon the needs of the trainee.
• Where appropriate and in conjunction with other staff participate in the inductions and training of new staff.
• Promote all aspects of service delivery when delivering awareness/information sessions to external agencies.
• Develop case studies to allow staff and volunteers to develop their knowledge and understanding of their role and the wider service including the role of partners.
• Develop real time and reflective systems for evaluation of training and maintain records in line with company procedures.
• Develop administrative systems and maintain records in line with company procedures.
• Provide any support, assessment, guidance, monitoring and review required by CAS for the proper progress of volunteers through the competency programme.
Processes
• Develop administrative systems and maintain records in line with company procedures.
Quality
• Adhere to D&GCAS recognised good practice and standard processes and procedures to ensure governance and compliance at all times. Contribute to overall efficiency and quality of processes and procedures.
• Work within the policies and procedures of D&GCAS including (but not limited to) Equality, Diversity, Safeguarding and GDPR
Skills
• IT Literate including use of training and evaluation software.
• Customer facing expertise.
• Excellent written, oral and communication skills.
• Organisational/planning skills.
• Person specification requirements are detailed in person specification document.
Knowledge
• Understand aims and principles of policies and procedures and contribute to development and revision of these policies and procedures.
• Identify and progress matters relevant to the remit and within current guidelines and processes.
• Have and maintain expertise in relevant legislation, case law, codes of practice related to this field of work.
Personal Development
• Identification of personal strengths and weakness, as well as identifying personal training needs. To attend in-house and external training courses as appropriate.
If you’re ready to take on this rewarding role, we’d love to hear from you! Please complete the application form that can be found on our website www.dagcas.org and send to recruitment@dacas.org by 3rd December 2024.
