Volunteer Delivery Helper [20485]

Food Train
Yes
Dumfries and Galloway
16
Weekdays
Yes
Yes. Training and support provided by Food Train staff
• Subject to a Protection of Vulnerable (PVG) groups record check • There are no formal educational requirements for this role, although knowledge of the needs of older people acquired through life and family experiences, training received or practice-based experience is desirable. • Good literacy and numeracy skills. • Friendly, sociable and patient with a caring manner. • Good level of fitness, motivated, reliable, trustworthy and enthusiastic individual who can be responsive and flexible on delivering positive outcomes and experiences for the older people. • Good verbal communication skills are required as well as being a people person with a sense of humour who can adapt to any situation and respond well to changes in other people’s behaviour.

Opportunities available across Dumfries and Galloway (Annan, Dumfries, Castle Douglas, Newton Stewart, Stranraer)

Purpose of Position: Food Train is an award-winning charity providing services to older people who are no longer able to manage independently, through age, ill health, frailty or disability. Helpers, along with the Drivers collect shopping lists from customers, collect the shopping orders from the shop and deliver to the customers.

The Role includes a combination of the following:
• Collecting shopping lists from customers
• Collecting shopping orders from shops
• Stack van to ensure shopping boxes are secure
• Deliver and unpack shopping orders for customers
• Collect monies and complete all necessary paperwork
• To report any matters of concern to Food Train staff
• To inform Food Train Staff of any accidents, incidents or complaints
• To maintain confidentiality
• Representing Food Train in a professional manner to customers and the wider community

Time Commitment (varies according to specific arrangements at local branch):
• 6hrs – 9am to 3pm approximately
• Monday, Tuesday, Wednesday or Thursday
• Ongoing role